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1.
Building the agile enterprise [electronic resource] : with SOA, BPM and MBM / Fred A. Cummins. by
Material type: Text Text; Format: electronic ; Literary form: Not fiction
Publication details: Amsterdam ; Boston : MK/OMG Press/Elsevier, c2009
Availability: Items available for loan: MAIN (1)Call number: T58.64 .C84 2009.

2.
ISO 9000 quality systems handbook [electronic resource] : using the standards as a framework for business improvement / David Hoyle. by
Edition: 6th ed.
Material type: Text Text; Format: electronic ; Literary form: Not fiction
Publication details: Amsterdam ; Boston ; London : Butterworth-Heinemann, 2009
Availability: Items available for loan: MAIN (1)Call number: TS156 .H692 2009.

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